Frequently Asked Questions

What is the AU Jaipur Cyclothon 2024?

The AU Jaipur Cyclothon 2024 is a cycling event featuring various rides on Sunday, September 29, 2024. The event includes rides of different distances: 100 KM, 50 KM, 25 KM, 10 KM, 5 KM, and 2 KM.

Where and when will the event take place?

The event will take place in Jaipur on Sunday, September 29, 2024. Specific starting locations and times for each ride will be communicated closer to the event date.

How can I register for the event?

You can register online through the official registration portal using a valid email ID.

What is the registration deadline?

Registration closes on September 25, 2024, or as soon as the available spots are filled, whichever is earlier.

Can I register on the day of the event?

No, all registrations must be completed online by the closing date. On-the-spot registrations will not be accepted

Is the registration fee refundable?

No, once your registration is confirmed, the fee is non-refundable.

Can I transfer my registration to someone else?

No, all registrations are non-transferable.

What payment methods are accepted for registration?

Payments are accepted only through online gateways during the registration process.

How will I know if my payment was successful?

After completing the online registration and payment, you will receive an email with your payment receipt/invoice and a confirmation of your registration.

What are the age requirements for each ride?

- 100 KM Ride: Minimum age 18 years
- 50 KM Ride: Minimum age 18 years
- 25 KM Ride: Minimum age 18 years
- 10 KM Ride: Minimum age 16 years
- 5 KM Ride: Minimum age 12 years
- 2 KM Ride: Minimum age 12 years

Are there any specific rules I need to follow during the ride?

Yes, cyclists must follow the designated route, comply with traffic rules, and adhere to event guidelines. Helmets are mandatory for all participants. Participants should carry their own water bottles and energy supplements.

What happens if I do not follow the rules?

Participants who do not follow the rules and regulations may be disqualified from the event.

What amenities are provided to the participants?

All finishers will receive:
- Official Finisher race T-shirt
- Digital Finisher Certificate
- Finisher Medal
- Refreshments

When will I receive my digital finisher certificate?

The digital finisher certificate will be processed and provided within one week after the ride.

Can I bring my own bike?

Yes, participants are required to bring their own bikes for the event.

Is there any support available during the ride?

Yes, there will be support stations along the route providing water and basic first aid. Further details will be communicated closer to the event date.

What if I have an emergency during the ride?

In case of an emergency, support vehicles and medical teams will be available to assist participants.

How will I receive my T-shirt and medal if I complete the ride?

For on-ground participants, T-shirts and medals will be distributed at the event venue after the ride. For virtual participants, T-shirts and medals will be couriered to the address provided during registration within 15 working days after the event, or they can be collected from the AU Jaipur Cyclothon office.

What if I don’t receive my e-certificate or other amenities?

If you do not receive your e-certificate or other amenities within the stipulated time, please contact the event organizers with your registration details.

Can I participate in multiple rides?

No, participants can register for only one ride as all rides will be conducted simultaneously.

Who can I contact for more information?

For more information, please contact the event organizers through the contact details provided on the official event website.

Is there a hashtag for the event?

Yes, participants are encouraged to use #AUJaipurCyclothon2024 on social media to share their experiences and connect with other participants.